Earn your 32-hour Basic Mediation Training certificate and increase your personal and professional capacities for communication and working with conflict. Experienced and supportive trainers and coaches. Training meets (and exceeds) Massachusetts Supreme Judicial Court mediator training guidelines. This series provides essential training for anyone who wants to work more effectively with difference, to de-escalate tense situations, to communicate effectively with others, to collaboratively seek problem-solving solutions that meet multiple needs, and to develop more harmony, ease and effectiveness in workplace and personal settings. Course includes modules in Approaches to Conflict, Interpersonal Communication Skills, Collaborative Problem-Solving, Working with Tough Interpersonal Dynamics, and The Mediation Process. Successful completion of all coursework will result in a Basic Mediation Training certificate which meets all Massachusetts Supreme Judicial Court mediator training guidelines. All sessions are live and facilitated by experienced instructors; hands-on practice opportunities, feedback and mentoring are provided to all students, along with written materials and recommendations for next steps in developing core skills.

This program will jump start your career as an entry-level Electrical Technician with in- depth, online simulators that give you the practice and foundational understanding you need. This program focuses on broad, transferable skills, including an understanding of the electrical trade, the National Electrical Code® and more to prepare for entry-level careers in this growing field. Students are eligible for an optional externship with a local employer after successful course completion.

The Plumbing program is designed to prepare students to function as entry-level plumbers and plumbing assistants in residential and commercial environments. This program provides learners the entry level skills required to start a career in plumbing. This course is designed to prepare students in safety issues and practices, personal protective equipment, use of critical safety information, confined-space safety. Students will also be introduced to plumbing tools, applicable math as well as plumbing drawings, interpretation and application to layout and installation. Further, students will look at various pipe and fittings as well as all of the fixtures and water systems they'll encounter on the job. Finally, students will understand basic customer service and communication tools. No class Wednesday, November 25th and Thursday, November 26th.

Gain the essential skills and technical expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems. This course is designed to fully prepare students to sit for and pass the CompTIA A+ (Core 1 and Core 2) Certification exams. Students are eligible for an optional externship with a local employer after successful course completion. No class Thursday, November 26th.

This program introduces learners to front-end, or client-side, web development technologies, including JavaScript, HTML, CSS, and jQuery. The Front-End Web Developer program is designed to prepare students to function as web developers in multiple technical, business, and healthcare settings. Web developers serve roles with job titles such as Web Site Developers, Web Designers, and Web Masters. Students are eligible for an optional externship with a local employer after successful course completion. No class Thursday, November 26th.

This program provides students with the basic electricity, heating, cooling and air distribution skills you'll need to join the heating and air-conditioning industry with interactive online simulators that get you started in a new career! This program focuses on broad, transferable skills, including an understanding of the heating, air-conditioning, refrigeration and ventilation industry, and demonstrates elements of the industry such as planning, management, finance, technical and production skills, the underlying principles of technology, and health, safety, and environmental issues. The purpose of this program is to prepare students to perform entry-level HVAC maintenance and repair tasks in residential and commercial environments. This course is designed to prepare students to pursue the Environmental Protection Agency (EPA) 608 Core and 608 Small Appliances (Type 1) Certification. No class Wednesday, November 25th and Thursday, November 26th.